Management

Manages employees in the professional band
Holds accountability for the performance and results of direct reports within own area of specialty
Interprets and adjusts roadmaps / plans and priorities to address resource and operational challenges
Decisions and problem solving are guided by past experience, policies, procedures and plans; receives guidance from more experienced colleagues
Provides technical guidance to employees, colleagues and/or customers

Provides leadership to direct reports who may be in the management or professional band
Holds accountability for the performance and results of direct reports undertaking diverse activities within a broad area of specialty
Develops roadmaps / plans focused on the delivery of strategic priorities in the context of own team
Decisions are guided by resource availability and ITV objectives

Provides leadership and direction through managers and senior professionals
Holds accountability for the performance and results of a defined team
Oversees the development and delivery of multiple roadmaps / plans and contributes to the development of broader function / job family strategy
Decisions are guided by broader functional / job family strategy and priorities

Requires in-depth conceptual and practical knowledge in own job discipline/domain and knowledge of other disciplines/domains

Requires a comprehensive understanding of internal and industry standards and principles

Requires comprehensive understanding of internal and industry standards, as well as of the changing business environment

Applies understanding of the business and how own area integrates with others to achieve departmental objectives

Applies knowledge of key business drivers and the factors that maximise department performance

Applies broad industry knowledge and commercial awareness to drive financial performance

Manages a small number of people in a common area of specialty; Interprets and adjusts roadmaps / plans and priorities to address resource and operational challenges

Manages team members with varied scopes of work within a broad area of specialty; Develops roadmaps / plans focused on the delivery of strategic priorities in the context of own team

Leads through reporting managers and senior professionals; contributes to the development and delivery of multiple roadmaps / plans and contributes to the development of broader function / job family strategy

Identifies and solves technical and operational problems; understands and recognises broader impact across the department

Identifies and solves complex, operational and organisational problems leveraging the appropriate resources within or outside the department

Directs the resolution of highly complex or unusual business problems applying advanced critical thinking

Guided by policies and departmental plan, impacts the Team’s ability to achieve service, quality and timeliness of objectives

Guided by organisation Functional business plans, impacts the department results by supporting and funding of projects, products, services and/or technologies

Guided by organisation functional strategy, has broad impact on the functional or divisional results

Guides and influences others either internally or externally to adopt a different point of view

Persuades managers and leaders to take action and/or negotiates with external partners/ vendors/customers